Privacy Policy

1. Information We Collect

a. Personal Information
When you engage with Habari SA (e.g., sign up for services, request a demo, or contact support), we may collect:

• Name
• Email address
• Phone number
• Company or organization name
• Job title or role
• Billing and payment details

b. Technical & Usage Information
We automatically collect data about how you interact with our website and platform, including:

• IP address and geolocation
• Device and browser type
• Pages visited and actions taken
• Access times and referring URLs
• Cloud service logs, usage metrics, and metadata

c. Cookies and Tracking Technologies
We use cookies and similar technologies to provide a smooth user experience, track engagement, and improve our services. You can manage cookie settings through your browser preferences.

2. How We Use Your Information

We use the data we collect to:

• Provide and manage access to our IaaS platform and services
• Personalize user experience and improve performance
• Respond to inquiries and offer technical support
• Communicate product updates, service alerts, and offers (with your consent)
• Ensure the security, integrity, and availability of our infrastructure
• Fulfill our legal, regulatory, or contractual obligations

3. Sharing of Information

We do not sell your personal information. We may share it with:

• Trusted third-party service providers (e.g., hosting, analytics, billing), under strict data protection agreements
• Regulatory authorities or law enforcement when required by law or in response to valid requests
• Affiliates, subsidiaries, or acquirers in connection with a business transfer, merger, or sale

4. Data Security

Habari SA uses best-in-class security practices to protect your data, including:

• Encryption at rest and in transit
• Multi-factor authentication
• Network segmentation and access controls
• Regular audits, penetration testing, and risk assessments
• Monitoring and incident response systems

No security system is completely foolproof, but we are committed to mitigating risk and maintaining a secure infrastructure.

6. Data Retention

We retain your personal data only for as long as necessary to:

• Deliver services
• Meet legal and contractual requirements
• Resolve disputes or enforce our agreements

After this period, your data is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or correct your personal data
• Delete or restrict processing
• Object to processing under specific circumstances
• Withdraw consent where applicable
• File a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@habari.ch.

8. International Data Transfers

Your data may be processed in countries outside your own, including those that may not have the same data protection laws. In such cases, we use safeguards like Standard Contractual Clauses to ensure your information is protected.

9. Third-Party Links

Our site may contain links to third-party websites or services. These are governed by their own privacy policies, and we encourage you to review them independently.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect information from minors. If we become aware that such data has been collected, we will delete it promptly.

11. Changes to This Policy

Habari SA may update this Privacy Policy as needed. Changes will be posted on this page with a revised effective date. Continued use of our services signifies your acceptance of the updated policy.

12. Contact Us

For questions or concerns about this policy or our data practices, contact us at:

Habari SA
📧 Email: privacy@habari.ch
🌐 Website: www.habari.ch
📍 Address: Route des Fayards 189 – CH-1290 Versoix, Geneva, Switzerland